Audemars Piguet Boutique Bal Harbour - Miami, FL

Chris Riveron

My story with AP is unique with ups and downs, but after waiting many moons i finally got my Royal Oak. I want to thank Kelly, for being extremely patient with me! I really mean that..she’s had to hear me multiple times take out my frustration.. I appreciate her for accepting my craziness. Kelly is very easy to deal with and she’s very confident and honest. When she called me her first words were i didn’t forget about you, put a smile on my face. 🙂 Patience! And be genuine ! Thx Kelly

Kishan Sarvaiya

Every visit to this Ap boutique is an amazing experience! The staff here feels more like family and is very welcoming. The brand is always willing to try something new and make history. Kelly, Arman and Pasha have always went above and beyond for their clients, they love to build a genuine connection and answer all client questions.

Family & Cosmetic Dentistry Wellness Spa

My wife and I had a pleasure and a great consumer service visiting AP boutique at Bal Harbour Shops. We understand that it’s very unique watches and their are in high demand, but sales team at AP bal Harbour so professional and polite, showed us great models that we want to get for me and my wife and explained us all about than, offer offered us coffee and water and get our orders recorded. Arman and Monica was wonderful so is the rest of the crew! What a great place and experience.

Bjørn

Small, but nicely decorated boutique inside an exclusive shopping mall. As always, really nice and welcoming staff. Thanks for the coffee! 🙂

Ricardo Hernandez

I recently had an outstanding customer service experience with Arman at AP Boutique. His professionalism, attentiveness, and willingness to go above and beyond truly impressed me. Arman's excellent service has made me a loyal customer, and I highly recommend AP Boutique for their exceptional staff and quality service. I can’t wait to grow my AP collection and my relationship with the amazing staff here at this AP Boutique!!

Christopher Patron

My family and I visited the Bal Harbour AP store. From start to finish, we had a terrible experience. Firstly, no one greeted us when we walked through the door. The salesman was extremely disrespectful to my father. There was absolutely NO customer service. The arrogance he portrayed hopefully does not represent the AP brand.

I hope this gentlemen either changes his attitude or is replaced immediately.

Thank you.

Philip Chang

Amazing experience over the past few years at this boutique. In particular, Pasha, the manager, took an hour of his time to get to know me, find out about my love of horology, learn about my existing collection, and find out what I was looking for.

Even though I’m a newer collector, I’ve always been treated with respect and patience. Every employee from Arman in sales to Harold in service is an expert in their field.

While their store inventory is always low, if you ever have a chance to try one of these hand crafted engineering masterpieces, you will quickly see why they are so coveted and admired. Audemars Piguet is truly at the pinnacle of the horology world and I hope I can continue to be part of its future.

Harry Davidson

Suggestion: Go to Bal Harbour, have a wonderful lunch in any of the restaurants there; they are all good. (Not excellent)
After lunch, you're going to be happy and in the mood for shopping; go for a nice watch and visit the Audemars Piguet boutique; and you'll experience how it feels to be ignored!!
We all know, high end watches are scarce to say the least. But the way these guys look at you when you enter the place is just incredible! They pretend to be all busy and takes a while to be helped , and don't even dare to ask a question because they'll let you know by now you should know there are no watches to sell. And of course you know it ! it's just the attitude. Market will eventually change my friends it is already happening to Ferrari isn't it?