Kaiser Permanente - Los Angeles, Kalifornien

Richard B.

After being a member of Kaiser for 45 years and recommending it to other people, I am now ashamed to say it has changed and it is not what it used to be. Their South Bay facility in Harbor City is poorly managed. Parking is poor and not enough of it. You are forced to park on campus with a long walk even if you are disabled. All of their buildings with connecting halls have been closed off. There is no longer a shuttle service between the buildings like before and there is no escort service to help you in to the buildings. If you go to the Emergency Room, you can plan on spending almost a full day waiting. It takes 6 to 7 hours to be seen by a doctor while many of their rooms sit empty or uncleaned while people wait in the lobby for hours.

When you are an inpatient, you are treated like a prisoner with no rights. Some nurses do not explained things and are verbally abusive to patients.

Unfortunately, Kaiser is not the way it once was. People have become lazy and do not want to work. Administrators apparently fail to do their jobs. If you have a choice, avoid joining Kaiser unless you totally want to be inconvenienced.

Donna V. G.

I really like Kaiser because they have everything under one roof, easy referrals, easy mail order pharmacy and walk in pharmacy, optical, vaccines, and a great app. And health education classes too! I don’t want to think about leaving because of the hassle of having to navigate all of that on my own!!

Mark

Kaiser is simply the best! The doctors I have had are concerned and caring. If you get a doctor that you are not pleased with, you can change them easily online.

I've heard it said, "Kaiser killed my (so & so), I would never go there!" Well folks, I've heard that about Torrance Memorial, Little Company of Mary, Harbor UCLA, etc.

A Kaiser Urgent Care doctor potentially saved my life 10 years ago when I went in for bad indigestion. He took an extra step, ran an EKG, and within minutes, I was rushed into emergency surgery with a 100% blocked left artery descending, often known as "The Widow Maker" artery. Had he just prescribed me a med and sent me home, I wouldn't be writing this review.

I love Kaiser!

Denise A.

Since I'm at Kaiser about a dozen times a month because of my health issues I have specialist and many doctors and I find that Kaiser has been an amazing Healthcare System for me. I also receive mental health care services from them as well. I have the best therapist I could have ever wished for. I feel extremely lucky for the specialists in my life

Tom M.

Nice modern clean bright place. Just here to drop off and pick up a friend. Lots of free parking. Garage has sensors, letting you know how many spaces are available on each level. Used to work for a company that sold that service.

Linda M.

I checked in with receptionist they were courteous and friendly. I was seen promptly.
The office was clean as always and so we're the restroom.

LesB S.

Best medical care ever

Salomon D.

Fast excellent service!